At Shore Minds, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, store, and protect your personal data and clinical information in strict accordance with the General Data Protection Regulation (GDPR) and professional ethical standards.
We collect personal details such as your name, date of birth, contact numbers, email address, and home address. For clients undergoing individual therapy, we also collect sensitive medical data, including relevant clinical history, session notes, and GP contact details to ensure safe and professional care.
Your information is used strictly to deliver professional clinical psychology, therapy, group supervision, or training services. It allows us to manage your appointments, safely formulate your treatment plans, process financial payments, and maintain accurate professional records required by our regulatory bodies.
All personal data, contact history, and clinical records are stored using highly secure, encrypted electronic medical record systems. We implement strict security measures to protect your information from unauthorized access, accidental alteration, or disclosure.
Everything discussed in your sessions remains strictly confidential. In accordance with the ethical frameworks of the HCPC and BPS, information would only ever be shared with external parties—such as your GP or insurance provider—with your explicit consent, or if we are legally obligated due to immediate concerns regarding your safety or the safety of others.
Under GDPR, you have the right to request access to the personal data we hold about you, request corrections to any inaccurate information, or ask for your data to be deleted when it is no longer required for legal or clinical regulatory purposes.
If you have any questions regarding this privacy policy or how your personal information is handled, please contact us directly through our website form or email address.